KNOW THE BUSINESS

Care staff agency

Setting up and running a successful temporary staffing agency in the healthcare sector. What you need to know and do.

Temporary Staffing Agency

A Temporary Staffing Agency is a business where your company recruits and provides staff to other organisations on a temporary basis. Note that this is employment business and it is different from an employment agency – which involves your business recruiting and introducing permanent staff to businesses for a fixed fee.

An employment business engages a work-seeker under a contract who then works under the supervision of someone else. This is normally called ‘temporary agency work’ or ‘temping’. Workers under these arrangements are paid by your business instead of the company they are supplied to. For example, if you operate in the healthcare sector, you would be providing temporary staff to other healthcare organisations including various types of care homes, hospitals, charities, etc.

As any other business operating in the UK you have to adhere to several regulations. One important myth buster though is that, as a temporary staffing agency/employment business operating in the healthcare sector in England, you are not required by law to be registered with the Care Quality Commission (CQC), because you are not directly providing a regulated activity.

Setting up a Home Care / Domiciliary Agency

To run your business smoothly, below are a few things you need to consider when setting up a Domiciliary Agency.

Business Registration and set up

Start-up Costs
Branding your business
Business Planning
Compliance & Regulations
Systems & Software – Invoicing, Payroll, Accounting, CRM, Shift Management etc

Website & Emails
Social Media Set-up and Management
Recruitment Marketing
Client Marketing
Staff Training and Appraisal
Marketing material
Staff Uniforms

Operations Set-up
Operations Training
Cashflow Finance
Mentorship/Support
Business Forms & Documents
Business Policies & Procedures

Our Startup Package

From £1943 – £7945.00

EXCL VAT

CRAFTED BY INDUSTRY AND BUSINESS EXPERTS.

Accelerate your agency business and save yourself from the overrated ‘trial and error’. Get it right the first time with our comprehensive package, which has everything you will ever need to set up, build and grow a successful Home Care Agency / Domiciliary agency business.

Information And Guidance

Business Overview Guide – This gives you details about the temporary staffing business, helping you understand the ins and outs of it all.
Limited Company Regulation Guide – Provides the legal framework of setting up and running a business as a limited company.
Directors Responsibilities Guide – Provides guidance for the director of a business in the UK.
Trade marking Guide – Provides an understanding about trade marking your business.
Tax & HMRC & Self Assessment Guides – Provides an understanding for your tax responsibilities.
Bank Account Set-up Guide – Provides guidance on opening up a suitable bank account.
Insurance Guide – Provides guidance and information on setting up suitable insurance for your business as well as list of providers.
Office Health and Safety Set Up Guide – Provides you with a list of your obligations in a poster format.
Information about how to use Business Cards effectively.
Information about how to use Compliment Slips.
Information about how to use Letterheads.

1. Set-up, Registration & Information

BUSINESS PLAN

NAME STORMING
COMPANY REGISTRATION
REGISTER AS AN EMPLOYER
IT SET-UP SUPPORT
REGISTER FOR CORPORATION TAX
OFFICE SPACE SUPPORT
REGISTER FOR VAT TAX.
SUPPORT WITH NMC
TELEPHONE REDIRECT

2. Branding

We help our clients build relevant, credible, differentiated and enduring healthcare recruitment brands, that not only attract potential clients and candidates, but also last for a lifetime.

LOGO DESIGN
BUSINESS CARD
LETTERHEAD
COMPLIMENT SLIP
ID BADGE
EMAIL SIGNATURE

3. Website

We do not only create a website for your business, but we also create your business on your website.

• Domain Name Registration – We register your business domain (e.g. www.yourcompanyname.co.uk) name on your behalf for 1 year.
* You have rights to your domain name and have full access to manage it from your control panel.

4. Marketing Materials

Recruitment Leaflet (for targeting candidates)

Client Leaflet (for targeting potential clients)
Company Brochure (Detailed information about your company targeting clients)
Company Presentation Folder – For presenting to clients
Roll-up Banner – For marketing in events and airs
Business Door Sign/Advert – A design for your shop/door sign

*Please note: Printing and fitting is not included
(All the above materials are customised for your company by our talented and experienced designers, the copy is also written for you, you also have ownership of these files including source files.)

5. Forms & Documents

You have access to neatly presented, fresh and branded PDF forms and policy documents for your agency, designed for your requirements, 90+ forms and documents worth over £200 included.

6. Agency Business Policies

High-quality, well-designed, well-branded and up-to-date company PDF policy documents to ensure your business is well set out and meets regulatory requirements.

7. Email Accounts Set-up

All your email accounts are set up and ready to be used, with relevant email signatures for you to use instantly with less hustle. Email accounts area set with supreme logic for your typical agency business to ensure convenience and smoother operations.

8. Online File Storage Set-up

All your files will be available online on a secure, reputable online file storage system that would allow you to access your business files from anywhere in the world, with an internet connection.
* Third party online storage – up to 15GB free

9. Sales & Marketing Resources

Client Introduction Letter – A letter drafted to introduce your company to potential clients.
Marketing Strategy (Will be available within and guides the business plan and guide)
Sales Strategy (in the business plan and guide)
Sales Letter (email and Word document)
Email Marketing Tools Set-up
Sales Email Templates
Telesales Script

10. Outset Marketing & Sales

SEO – Directory Listing (UK-50)
Recruitment Campaign Set-up (Indeed)
Recruitment Strategy Implementation
Social Media Campaign Set-up
Care Homes Marketing Data List (c. 550)
Telesales Campaign on a List of 200 Care Homes
Client Marketing Strategy Implementation

*SEO – The type of SEO we perform is intended to boost your website’s presence online, but not to get you to the top of any search results. We provide a separate guide on SEO Marketing and services. * On site SEO

11. Social Media Set up

Facebook
Twitter
Linkedin
Google Business Location

(The 4 accounts above are setup and branded for your business). Design of profile image, Cover Graphics and setting up of accounts.

12. Operations & Admin

OPERATION TOOLS SET-UP

Invoicing – We recommend software and set up for you.
Payroll – We recommend software to use and service provider options.
Client management (CRM) – Recommend software to use.
Filling – Guidance and Training.
Accounting & Book keeping – We recommend software to use and also refer you to accountants.
Targets & Goals – Guidance and training.
Sales – Strategy Consultation.
Marketing – Strategy Consultation.
DBS Checks – We recommend a company to use for checking your staff DBS.
Staff training – We recommend a company to use to train your staff both online and off-line.
Nurse Revalidation – We recommend a company to use for appraisals and revalidation.
Compliance / Occupational Health – We recommend a company to use for processing your staff compliance.

13. Referals

We provide a list of recommended providers, based on our research.

* We are not in any way affiliated with any of the organisation and software providers we recommend, we have come up with this recommendations based on our research and/or experience of using them, you are free to engage any other providers you prefer.

Your Business, Your Way

We Can Help You Set up

Establish your business in one of the largest, recession proof sectors in the country, with support from experienced industry experts. Over the years we have developed, established tools, resources and expertise to help you set up and run any of the businesses below.