One of our representatives will contact you within two working days to schedule a phone appointment.
You Reference Number: {ref_num}
Please ensure you have the following ready for the call:

  1. UK Immigration: ID Check App

  2. Access to the email address you provided
  3. Your Biometric Residence Permit (BRP)
  4. A smartphone:

    • iPhone 7 or newer
    • Android phone capable of contactless payment

We have also sent you an email with this information for your reference.