KNOW THE BUSINESS

Domiciliary Care

Setting up and running a successful Home Care / Domiciliary Agency: what you need to know and do.

Home Care Agency Domiciliary

While home care is a growing field with strong profit potential, it also demands a lot of care and forethought. Even though your business is essentially an agency working without medical facility walls, you are still providing regulated services, which come with significant risk exposure. In order to succeed, you have to take many steps to lay the right foundation for your business.

As an agency that provides a regulated activity, you are required by law to register with the relevant regulator within the country you are operating. These are the Care Inspectorate in Scotland, the Care & Social Services Inspectorate Wales (CSSIW) in Wales and the Care Quality Commission (CQC) in England. To get started, it is essential to have the right policies and procedures in place to ensure that you successfully register with the regulator, and are able to pass future inspections. You have to adhere to several regulations.

When starting any new business, there are many things to consider and many pitfalls to avoid. Launching a domiciliary care agency can arguably be an even more daunting task, with the added burden of registering with the Care Quality Commission.

At Care Agency Media, we provide our clients with the tools and the resources they need to start and run a successful home care agency business.

Setting up a Home Care / Domiciliary Agency

To run your business smoothly, below are a few things you need to consider when setting up a Domiciliary Agency.

Business Registration and set up

Start-up Costs
Branding your business
Business Planning
Compliance & Regulations
Systems & Software – Invoicing, Payroll, Accounting, CRM, Shift Management etc

Website & Emails
Social Media Set-up and Management
Recruitment Marketing
Client Marketing
Staff Training and Appraisal
Marketing material
Staff Uniforms

Operations Set-up
Operations Training
Cashflow Finance
Mentorship/Support
Business Forms & Documents
Business Policies & Procedures

Our Startup Package

From £1943 – £7945.00

EXCL VAT

CRAFTED BY INDUSTRY AND BUSINESS EXPERTS.

Accelerate your agency business and save yourself from the overrated ‘trial and error’. Get it right the first time with our comprehensive package, which has everything you will ever need to set up, build and grow a successful Home Care Agency / Domiciliary agency business.

Information And Guidance

Business Overview Guide – This gives you details about the temporary staffing business, helping you understand the ins and outs of it all.
Limited Company Regulation Guide – Provides the legal framework of setting up and running a business as a limited company.
Directors Responsibilities Guide – Provides guidance for the director of a business in the UK.
Trade marking Guide – Provides an understanding about trade marking your business.
Tax & HMRC & Self Assessment Guides – Provides an understanding for your tax responsibilities.
Bank Account Set-up Guide – Provides guidance on opening up a suitable bank account.
Insurance Guide – Provides guidance and information on setting up suitable insurance for your business as well as list of providers.
Office Health and Safety Set Up Guide – Provides you with a list of your obligations in a poster format.
Information about how to use Business Cards effectively.
Information about how to use Compliment Slips.
Information about how to use Letterheads.

CQC Registration

Completion of forms, guidance & CQC Support

We provide advice and guidance on CQC registration, regulations and monitoring. We also help with the completion of the application forms for both the new provider and the registered manager, as well as the preparation of the statement of purpose. We will review the CV for the Registered Manager & Nominated Individual to ensure they meet the CQC requirements.

We assist in:

Reviewing Registered Manager CV
Providing all CQC application requirements,
Liaising with CQC for further requirements and supporting documentation,
Responding to CQC post-interview requirements

CQC Interview / Inspection training & preparation

We supply a day’s training in preparation of CQC interview and to ready your company to provide the service, covering the fundamental principles the the CQC Key Line Of Enquiry, as well as the following:

Team Assessment
Manager Assessment
The Provider’s Role Outline
The Nominated Individual’s Role Outline
Office Evaluation and Recommendations
Health and Safety Assessment
Office Risk Assessment
Evaluation of Filing and Data Management
Recommendations on How to Set Up the Relevant Files
Evaluation and Verification of Documents and Readiness to Provide Service
Registered Manager Interview Coaching, Mock interview and advice
Question and Answer Session

Your Business, Your Way

We Can Help You Set up

Establish your business in one of the largest, recession proof sectors in the country, with support from experienced industry experts. Over the years we have developed, established tools, resources and expertise to help you set up and run any of the businesses below.